Privacy Policy

Last updated 2026-07-16

This policy explains what information Magnolia Cold Storage collects through this website, why we collect it, and how we handle it.

Information we collect

Inquiries you send

When you use a contact or quote form, we collect your name, email address, company, phone number, subject, message, and which page you submitted from.

Chat messages

If you use the chat on this site, we keep the messages you send so we can respond and follow up.

Customer portal account

If we set up a portal account for your company, we store the account holder's name, email address, and login credentials.

Stored inventory

To provide storage, we keep records of the pallets and inventory details you store with us.

Basic server logs

Our server records limited technical data such as IP address and timestamps, used to keep the site secure and to limit abuse.

Why we collect it

We use this information to respond to your inquiries, provide and manage cold storage services, operate any portal account we set up for you, and keep the site secure. We do not use it for automated advertising or profiling.

How long we keep it

We keep inquiry and chat records for up to 24 months. Account and inventory records are kept for as long as you are a customer and for any period required by law or legitimate business need. Basic server logs are kept for a short period.

Sharing

We do not sell your personal information, and we do not share it with third parties for their own marketing. This website does not use third-party analytics or advertising trackers.

Cookies

This site uses only a strictly necessary session cookie that keeps your session working and protects form submissions. Because we use no analytics or advertising cookies, no cookie consent banner is required.

Your choices

You can ask us to access, correct, or delete the personal information we hold about you. Contact us and we'll help.

Contact

Questions about this policy? Email Info@MagnoliaColdStorage.com or call +1 (862) 409-9444.